Privacy Policy
Introduction
At Tour Highland, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when you visit our website, www.tourhighland.com, or contact us for information or services.
By using our website or engaging with our services, you agree to the terms outlined in this policy.
Who We Are
Tour Highland is owned and operated by Brian Ó hEadhra
Address: 8 Burn Road, Inverness, IV2 4NH, Scotland
Email: brian.tour.highland@gmail.com
Phone: +44 (0)7717224360
1. Information We Collect
We may collect and process the following types of personal information:
Contact Information: Name, email address, phone number, and postal address.
Booking Information: Details regarding your tour preferences and requirements.
Payment Information: Payment details when booking our services.
Website Usage Data: Information on how you interact with our website, including IP address, browser type, and browsing behaviour.
2. How We Use Your Information
The information we collect is used for the following purposes:
Providing Services: To manage and fulfil tour bookings and respond to enquiries.
Communicating with You: To send confirmations, updates, and other relevant information about your bookings.
Improving Our Website: To understand visitor preferences and enhance website functionality.
Legal Obligations: To comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: With third-party providers who assist us in delivering services, such as payment processors, only as necessary to fulfil our obligations.
Legal Compliance: When required by law or to respond to legal processes, such as court orders or government regulations.
4. Data Security
We are committed to ensuring that your information is secure. We have implemented reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss.
5. Retention of Information
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once your data is no longer needed, it will be securely deleted or anonymised.
6. Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Correct any inaccurate or incomplete data.
Deletion: Request deletion of your data when it is no longer necessary for the purposes for which it was collected.
Objection: Object to the processing of your data under certain circumstances.
To exercise any of these rights, please contact us at brian.tour.highland@gmail.com.
7. Cookies and Website Tracking
Our website uses cookies to improve user experience and gather analytics data. Cookies are small files stored on your device that help us understand website usage. You can adjust your browser settings to refuse cookies, but some website functionality may be limited.
8. Links to Other Websites
Our website may contain links to other websites. Once you leave our site, we do not have control over external sites and cannot be responsible for the protection of your privacy on these websites. Please refer to the privacy policies of any external sites you visit.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Brian Ó hEadhra
8 Burn Road, Inverness, IV2 4NH, Scotland
Email: brian.tour.highland@gmail.com
Phone: +44 (0)7717224360
Last Updated: [8 Nov 2024]